Payment and Refund Policy

PAYMENTS

Payments must be made by their defined due date. Due dates may vary based on the program you’ve registered your child for. 

  1. Recreational program: Payment is due at the time of registration

  2. Jr. Academy, Academy, and Select programs: You have the option to pay for the program in full at the time of registration, or to break the amount due into a commitment fee and 9 additional payments. When you register for the program, you agree to pay the program registration fees in full regardless if you choose to do a payment plan. Our programs are not a monthly subscription and payments do not correlate to training months. 

Consequences for not making payments on time could include being suspended from playing matches, participating in training, or both. In those cases, players may not participate again until their account is current. Overdue balances from previous seasons or other programs carry over to the current season.

If you need financial assistance, you may find info on our program here. If you need to change the date that your payments are drafted, or make other payment arrangements, please reach out directly to our Club Registrar.

REFUNDS

Refund policies vary by program. All refund requests should be submitted via email to our Club Registrar.

RECREATIONAL SOCCER

The amount of your refund depends on when you request it.

  1. Before registration deadline - If the registration deadline has not passed, you will receive a full refund.

  2. After registration deadline - If the registration deadline has passed but it’s BEFORE “Opening Day”, and you HAVE NOT received a uniform, a $30 non-refundable fee applies. The remainder of your registration fees will be refunded.

  3. After registration deadline and receiving uniform - If the registration deadline has passed but it’s BEFORE “Opening Day”, and you HAVE already received a uniform, a $50 non-refundable fee applies. The remainder of your registration fees will be refunded.

    AFTER “Opening Day” no refunds will be issued.

ACADEMY & JR ACADEMY

Uniform kits are customized to each player and are non-refundable. Exchanges may be processed directly with the uniform vendor.

Before July 15th: Cancellation requests received before July 15th will be granted, less the commitment fee.

Starting July 15th: No refunds will be issued and you are responsible for paying the full amount agreed to at registration. The only exceptions are if the player sustains a season-ending injury, or if the family moves out of the Region. A doctor’s note must be provided upon request.

SELECT

Uniform kits are customized to each player and are non-refundable. Exchanges may be processed directly with the uniform vendor.

Before July 15th: Cancellation requests received before July 15th will be granted, less 50% of the total registration fees.

Starting July 15th: No refunds will be issued and you are responsible for paying the full amount agreed to at registration. The only exceptions are if the player sustains a season-ending injury, or if the family moves out of the Region. A doctor’s note must be provided upon request.

CAMPS, CLINICS, & OFF-SEASON PROGRAMS

We do not issue refunds for our camps and clinics. However, prior to the start date of the event, you may request to drop from the event and we will issue a credit to your account for a future event.

Edited 5/2/2025